FAQs

  1. Do you offer free shipping?
    Yes! We offer free shipping across Pakistan on all orders — no minimum purchase required.
  2. How long will it take to receive my order?
    Orders are usually processed within 1–2 business days and delivered within 3–7 business days, depending on your city or area.
  3. How can I track my order?
    Once your order is shipped, you’ll receive a tracking number via WhatsApp or email so you can easily check your parcel’s delivery status.
  4. What if my parcel arrives damaged or goes missing?
    In case of a damaged or lost package, please contact our support team immediately. We’ll assist you in resolving the issue or arranging a replacement.
  5. What payment methods do you accept?
    We currently offer Cash on Delivery (COD) across Pakistan for your convenience.
  6. Can I return or exchange a product?
    Yes, returns are accepted only for defective or damaged items within 3 days of delivery. The item must be unused and in its original packaging.
  7. What if my order is delayed?
    We do our best to deliver on time, but delays may occur due to weather, courier issues, or public holidays. We appreciate your patience and understanding in such cases.
  8. Do you ship internationally?
    Currently, we only deliver within Pakistan. We plan to expand internationally soon, stay tuned!

  9. How can I contact customer support?
    You can reach our support team via:
    📧 Email: info@mallbazzar.store
    📱 WhatsApp: +92 320 5670448
    🕐 Support Hours: Monday to Saturday, 10 AM – 6 PM

  10. Why should I shop with Mall Bazzar?
    Because we believe in quality, value, and trust. Every product we sell is carefully sourced and tested to ensure you get premium quality with free delivery, all while providing a smooth, worry-free shopping experience.